- Bookings are only confirmed once credit card details have
been received or a cash deposit of 50% of the total booking value has been
received. Once this has been done it is agreed that the conditions of the
cancellation policy have been accepted. Although credit cards are not
pre-charged for deposits, the cancellation fee will be calculated using 50% of
the total booking value.
- Cancellation charges are levied under the following conditions:
- Cancellations made more than 30 days prior to arrival date will not be
subject to a cancellation fee.
- Cancellations made between 15 and 29 days prior to arrival date will forfeit
50% of the cancellation fee.
- Cancellations made between 1 and 14 days prior to arrival will forfeit 100%
of the cancellation fee.
- If the cancelled rooms can be re-sold only a 10% handling fee will be
charged.
- No-shows will be levied at 100% of the total booking value.
• We suggest that all travellers take out cancellation insurance. We will be
pleased to render an invoice to your insurers in the event of a claim. We
always confirm cancellations in writing. Please demand written acknowledgement
that we have accepted your cancellation. This is the only proof of cancellation
we will accept.
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AUBERGE ROZENDAL WINE FARM - STELLENBOSCH - CAPE TOWN - SOUTH AFRICA
